Who this covers
This policy applies to the NibNotes desktop application and the nibnotes.com website, both operated by NibNotes ("we," "us"). Questions? Email support@nibnotes.com.
Your recordings, transcripts, and notes stay on your device
When NibNotes records a meeting, the audio is captured and converted to text on your computer. It is not streamed or uploaded to us or anyone else. The resulting notes, transcripts, and any audio you choose to keep are saved to a folder on your machine that you control. We never receive them, and we cannot read them.
By default, NibNotes keeps the notes and deletes the raw transcript and audio once the notes are written. You can change this in Settings to keep the transcript and audio, or to keep less.
What is sent to write your notes
To turn a transcript into a written summary, NibNotes sends the transcript text, not the audio, to an AI language model. You choose how:
- Built-in AI (included with a purchase): the text is sent through OpenRouter to Anthropic's Claude. NibNotes requests no-training and no-retention (zero-data-retention) handling, pinned to that one provider.
- Your own API key: the text goes directly to the provider you choose (such as Anthropic, OpenAI, Groq, or OpenRouter) under your own account and that provider's terms.
- A local model: run a model on your own machine and nothing is sent off your computer at all.
NibNotes shows a network activity log inside the app that records every outbound connection it makes, so you can see exactly what leaves your machine and when.
Your account, trial, and billing
To sell NibNotes and provide the free trial, we keep a small amount of account information:
- Your email address, so we can send your license and, before the trial ends, a reminder.
- Payment is handled by Stripe. Your card details are entered into Stripe and stored by Stripe. NibNotes never sees or stores your card number. We hold only opaque customer and payment identifiers that let us charge the agreed one-time price.
- For the built-in AI, we provision a spend-capped key through OpenRouter tied to your account so credits can be applied.
We use these details only to run your license and billing. We do not sell them.
Analytics and tracking
NibNotes does not include advertising, third-party analytics, or usage tracking. The app connects out only to do its job: check your license, provision or use AI credits, download the speech model on first run, and send transcript text when you generate notes. All of it is visible in the in-app network log.
Data retention and deletion
Your notes, transcripts, and audio live on your computer; delete them any time by removing the files. Account and billing records are kept while your license is active and for as long as needed to meet legal and accounting obligations, then removed. To close your account or request deletion of your account data, email support@nibnotes.com.
Children
NibNotes is a tool for work and is not directed at children under 13, and we do not knowingly collect their information.
Changes to this policy
If we change how NibNotes handles data, we'll update this page and its "last updated" date. Material changes will be noted on nibnotes.com.
Contact
NibNotes, support@nibnotes.com.
NibNotes