NibNotesAgreeing to these terms
These terms are the agreement between you and NibNotes, a product of Pratt Ventures LLC ("we," "us"), covering the NibNotes desktop application and the nibnotes.com website. By starting a trial, buying a plan, or using the app, you agree to them. If you're using NibNotes for an employer or another organization, you're confirming you're allowed to accept these terms on its behalf. You need to be at least 18, or the age of majority where you live, to use NibNotes.
Your license to use NibNotes
Once your trial starts, we grant you a personal, non-exclusive, non-transferable license to use NibNotes, revocable only if you materially breach these terms. On the yearly plan, the license lasts for each year you have paid for and continues while the plan renews. On the lifetime plan, and for anyone who bought NibNotes before 21 September 2026, the license is perpetual. Updates are provided at our discretion. You may install and use NibNotes on computers you own or control, for your own note-taking. That's the whole grant. You don't buy the software itself; you buy the right to use it.
You agree not to: resell, rent, sublicense, or redistribute NibNotes; share your license or account with others; reverse-engineer, decompile, or try to extract our source code except where the law says we can't stop you; remove or hide our branding; or use NibNotes to build a competing product. If you break these terms, the license can end (see Ending these terms).
Using NibNotes responsibly
NibNotes records and transcribes meetings on your computer, at your direction. Because you're the one doing the recording, a few responsibilities are yours:
- Recording consent is on you. Laws about recording conversations vary: some US states and many countries require the consent of everyone on the call, not just you. You represent and warrant that, for every recording you make, you have obtained all consents and given all notices required by the laws applicable to you and to every participant. NibNotes includes an optional consent announcement to help, but using it (or not) doesn't shift this responsibility to us. This includes voice matching, which tells voices apart on your computer, is on by default, and can be turned off in Settings.
- Comply with all applicable laws. You will comply with all applicable laws, including recording, wiretap, privacy, and data-protection laws, in how you use NibNotes.
- Use it lawfully. Don't use NibNotes to record where you have no right to, to harass or surveil people, or for anything illegal or that infringes someone else's rights.
- Keep your access secure. You're responsible for your account email, your license, and any activity under them, as well as keeping your own copies of notes you want to preserve.
- Don't abuse the service. Don't attempt to break, overload, or circumvent the license checks, billing, AI credits, or the app's technical limits.
Your free trial and your plan
How paying for NibNotes works:
- Your trial is 14 days free. To start it you choose a plan and add a card through Stripe, but nothing is charged that day. Adding a card also unlocks your $5 sign-up AI credit, given once. You can start using it straight away, and whatever is left is still yours when you pay.
- When your 14-day trial ends, the card on file is charged automatically for the plan you chose: $29.99 for the yearly plan, or $99.99 for lifetime. We email you 4 days before the trial ends. You can cancel the trial in the app, or online, at any point in those 14 days and nothing is charged. (The optional auto-top-up for AI credits described below is a separate, additional charge you switch on yourself. It is off by default, and only for the credit packs.)
- If you cancel during the 14 days, nothing is charged and the app locks straight away, not at the end of the 14 days. If you do nothing, the trial converts to the plan you chose. You can also end your trial early from the app's menu at any time.
- The lifetime plan is one charge of $99.99. It does not renew, and the license is perpetual. If you bought NibNotes before 21 September 2026, you have a lifetime license on the same terms.
- An internet connection is required to start the free trial, to purchase, and to activate your license. After that, NibNotes works offline: recording and transcription are local, and a lifetime license keeps working with no connection. A yearly license needs a connection at some point after each renewal so the app can pick up the renewed license. Writing the notes is the one step that needs a connection, unless you point NibNotes at an AI on your own machine.
Prices are in US dollars and don't include any taxes that may apply. We may change our prices for new purchases. A change never affects a lifetime license already bought. If the yearly price changes, we email you before the renewal it applies to, and you can turn renewal off.
The yearly plan and automatic renewal
- The yearly plan costs $29.99 a year. It renews automatically every year on the date your first year started, and the card on file is charged $29.99 on that date, until you turn renewal off.
- Turning renewal off. Open NibNotes and go to Settings > Account & billing, use the "Turn off renewal" link in any renewal email, or turn it off online. It takes effect straight away. You keep NibNotes until the end of the year you already paid for, and nothing more is charged. You can turn renewal back on any time before then.
- Reminders. We email you about 45 days and again about 28 days before every renewal, with the date, the amount, and how to turn renewal off.
- If a renewal charge fails, we email you and try again over the next two weeks. NibNotes keeps working while we try.
- When a yearly plan ends (renewal turned off, or the charge could not be made), recording and new notes stop. Every recording, transcript and note you already have stays in your notes folder on your computer, readable as ordinary files. Renew any time to start recording again.
- Switching to lifetime. You can switch from the yearly plan to lifetime for $70 at any time in Settings > Account & billing. The license then becomes perpetual and the yearly plan no longer renews.
- AI credit is separate from the plan and is never part of the renewal charge.
- Questions: [email protected].
AI credits and top-ups
To write your notes, NibNotes uses an AI language model. There are two ways to power that, and the price of your plan is the same either way. AI credit is separate from your plan:
- Built-in AI. You get $5 of AI credits (roughly 40 hour-long meetings at current rates) through a spend-capped key we provision for you. That is a single grant, given once per account: the same $5 is unlocked when you start your trial and stays with you when you pay. Paying, renewing, or switching plans does not add another $5. If you want more, you can buy optional top-ups of any whole-dollar amount from $5 to $50. Each top-up adds a 10% service fee and a processing fee of 15% ($5 to $19), 10% ($20 to $49) or 5% ($50), and no top-up costs more than $57.50. The app shows the full price before you pay. You can also turn on auto top-up, which buys the amount you choose when your balance drops below $1, at most once per day. Credits pay for AI usage only and aren't refundable or redeemable for cash.
- Bring your own key. Instead of the built-in credits, you can connect your own AI provider account (such as Anthropic, OpenAI, Groq, or OpenRouter) or run a local model. Your plan's price still applies, and NibNotes charges nothing extra for using your own key; it just replaces the built-in credits, and any usage there is billed by that provider under its own terms.
Refunds
The 14-day free trial lets you decide before you pay: cancel during the 14 days and you are never charged. Each charge (the first charge, each yearly renewal, the lifetime charge and an upgrade to lifetime) is final once made, except where a refund is required by the law that applies to you. We email you before every yearly renewal, and turning renewal off before the renewal date means you are not charged for the next year. Unused AI top-up credits are also non-refundable, but you're never obligated to buy any. If a refund is given, for any reason, it is reduced by the AI credit you used, including the $5 sign-up credit, and the built-in AI stops working on your account. If something's gone wrong, email [email protected].
The AI notes are a helpful draft, not gospel
NibNotes uses automated speech-to-text and an AI model to turn what was said into written notes. That's genuinely useful, but it isn't perfect: transcription can mishear names, numbers, and jargon, and AI summaries can miss points, add ones that weren't made, or get details wrong. Treat the notes as a helpful first draft and check anything that matters: decisions, commitments, figures, dates.
NibNotes is a note-taking tool, not a professional advisor. The notes are informational only and are not legal, medical, financial, or other professional advice, and they're not an official or certified transcript. Don't rely on them as the sole record of anything important, and don't use them as evidence of what was agreed without confirming it yourself.
Third-party services
NibNotes leans on a couple of outside services to do its job, and your use of them is subject to their terms as well as ours:
- Stripe handles payments. You enter your card into Stripe, and Stripe stores it; NibNotes never sees or stores your card number.
- An AI provider writes your notes. Only the finished transcript text is sent (never your audio, which stays on your computer) and the built-in AI is routed under no-training and no-retention terms. You can also use your own key or a local model instead.
How your data is handled is spelled out in our Privacy Policy, which is part of these terms. We're not responsible for the acts, outages, or terms of these third parties, but we pick them carefully.
Who owns what
This part is simple. You own your content: your recordings, transcripts, notes, and anything you type in. They live on your computer, and we don't claim any rights to them. We own NibNotes (the app, the name, the logo, the website, and everything that makes it work) along with all related intellectual property. These terms give you a license to use NibNotes; they don't transfer any ownership of it to you. If you send us feedback or suggestions, we can use them to improve NibNotes without any obligation to you.
No warranties
We work hard to make NibNotes reliable, but to the fullest extent the law allows, NIBNOTES IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. We don't promise that NibNotes will be uninterrupted, error-free, or perfectly accurate, that it will catch every meeting, or that transcripts and notes will be complete or correct. Some places don't allow certain warranty exclusions, so parts of this may not apply to you.
Nothing in these terms takes away any statutory rights you have as a consumer. Any disclaimers and limitations in these terms apply only to the extent permitted by the mandatory law of your country of residence, and where that law gives you rights that can't be waived, those rights stand.
Limits on our liability
To the fullest extent the law allows, NibNotes and Pratt Ventures LLC won't be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or lost business, arising out of or relating to your use of NibNotes, even if we've been told such damages are possible. OUR TOTAL LIABILITY FOR ANY AND ALL CLAIMS RELATING TO NIBNOTES IS CAPPED AT THE AMOUNT YOU ACTUALLY PAID US IN THE 12 MONTHS BEFORE THE CLAIM. Some jurisdictions don't allow these limits, so they may not fully apply to you.
NOTHING IN THESE TERMS LIMITS OR EXCLUDES OUR LIABILITY FOR FRAUD, GROSS NEGLIGENCE, WILLFUL MISCONDUCT, DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, OR ANYTHING ELSE THAT CANNOT BE LIMITED OR EXCLUDED UNDER THE LAW THAT APPLIES TO YOU.
Nothing in these terms affects your statutory rights as a consumer. The disclaimers and liability limits above apply only to the extent permitted by the mandatory law of your country of residence.
Covering us for how you use it
You agree to defend, indemnify, and hold harmless Pratt Ventures LLC (and our officers, employees, and agents) from and against any and all third-party claims, demands, actions, damages, losses, liabilities, and costs (including reasonable attorneys' fees) that arise from your misuse of NibNotes or your breach of these terms. This expressly includes claims that you recorded someone without the consent the law required, including under two-party (all-party) consent and wiretap laws such as those of California, Florida, Pennsylvania, Illinois, Washington, Massachusetts, and Maryland, and comparable non-US recording, wiretap, and data-protection regimes, and any claim that you used NibNotes to break the law or infringe someone's rights. In plain terms: how and where you choose to record is your call, so the responsibility for that choice is yours.
Resolving disputes
If a dispute comes up, let's try to fix it directly first. Before starting any formal proceeding, you agree to email [email protected] and give us 30 days to resolve the issue informally. Most things can be sorted out this way, and we genuinely prefer it.
If that doesn't resolve it, these terms are governed by the laws of the State of Utah, USA, without regard to its conflict-of-laws rules, and you and Pratt Ventures LLC agree that any dispute relating to NibNotes will be brought exclusively in the state or federal courts located in Utah, with both sides consenting to the personal jurisdiction of those courts.
Class-action waiver. To the extent the law allows, you and we agree that claims may be brought only on an individual basis, and not as a plaintiff or class member in any class, collective, consolidated, or representative action. If the law where you live doesn't permit this waiver, it won't apply to you, and nothing here takes away any consumer-protection rights you have under the mandatory laws of the place you live.
Ending these terms
You can stop using NibNotes and end these terms at any time by uninstalling the app. If you're in a trial, cancel it in the app or online before the 14 days are up and you won't be charged. On the yearly plan, turn renewal off (in the app or online) so you are not charged again; uninstalling does not turn it off. We may suspend or end your license if you materially break these terms (for example, by abusing the service or infringing others' rights). When a yearly plan ends, recording and new notes stop; your recordings, transcripts and notes stay on your computer. If we ever discontinue NibNotes, we'll aim to give reasonable notice. Because your recordings, transcripts, and notes live on your own computer, ending these terms doesn't touch those files; they stay with you. The sections that by their nature should survive (ownership, disclaimers, liability limits, indemnification, dispute resolution, and governing law) continue to apply after these terms end.
Changes to these terms
We may update these terms as NibNotes evolves. When we make a material change, we'll update the effective date at the top and note the change on nibnotes.com. If you keep using NibNotes after a change takes effect, that means you accept the updated terms. If you don't agree with a change, stop using the app.
A few final terms
These last points are standard, but they matter:
- Assignment. We may assign or transfer these terms, for example, if NibNotes or Pratt Ventures LLC is sold or reorganized. You may not assign or transfer your rights under these terms without our written consent.
- Severability. If any provision of these terms is found unenforceable, it will be limited or removed to the smallest degree necessary, and the rest of the terms stay in full force.
- Entire agreement. These terms, together with the Privacy Policy, are the entire agreement between you and us about NibNotes, and they supersede any prior statements, understandings, or marketing about it.
- No waiver. If we don't enforce a part of these terms right away, that isn't a waiver; we can still enforce it later.
- Notices. We'll send you any notice by email to the address on your account; you can reach us with any notice at [email protected].
- Force majeure. We're not liable for delays or failures caused by things beyond our reasonable control: outages, network or provider failures, natural events, or government actions.
- Export and sanctions. You represent that you are not located in a country subject to a US government embargo, and that you are not on any US government restricted-party or denied-persons list, and you agree not to use NibNotes in violation of export or sanctions laws.
Contact
Questions about these terms? Email [email protected]. NibNotes is a product of Pratt Ventures LLC, a Utah limited liability company.